Your appointment is very important to us and is reserved especially for you. At Salon TaU, we understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 to 48 hours notice for cancellations.
You Must Provide At Least:
• 24-hours notice for appointments under 2-hours in duration
• 48-hours notice for appointments with a duration of 2-hours or more
Guests who cancel their appointments without proper notice or do not show up for their reserved appointment times are considered a "No-show".
If you No-Show for a scheduled appointment, you will receive a telephone call from us informing you that you missed a scheduled appointment and we will reschedule the missed appointment for a time convenient for you. At this time, we will remind you that a second No-Show appointment will require a charge.
If you No-Show for a scheduled appointment for a second time, a fee of $25.00 dollars will be posted to your salon account.
If you No-Show a third time, you will be charged a fee equal to 100% of the missed services. You will also be required from that point forward to prepay in full for any future services booked.
Please call us if you think you will arrive 15 minutes late for your reserved appointment time. If possible, we will try to adjust our schedule. However, it is possible we may ask you to reschedule your visit to another day if it interferes with another client's appointment time.